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NJ FASHION STORE

Cancellation and Refund Policy

Thank you for shopping with us at NjFashionStore. We strive to provide our customers with the best online shopping experience possible. However, we understand that sometimes things may not go as planned. Therefore, we have created the following Cancellation and Refund Policy to ensure that our customers are satisfied with their purchases.

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Cancellation Policy:

  • You can cancel your order within 24 hours of placing it. To cancel an order, please contact our customer support team via email or phone.

  • If your order has already been shipped, you may refuse the delivery or return the product(s) once you receive them.

 

Refund Policy:

  • We offer a 7-day return policy for products that are damaged, defective, or not as described. If you receive a damaged or defective product or if the product is not as described, please contact our customer support team within 7 days of receiving the product.

  • To be eligible for a refund, the product must be unused and in its original packaging with all tags attached. We will initiate the refund once we receive the product and verify its condition.

  • We do not offer refunds for products that have been used or damaged by the customer.

  • Refunds will be processed within 7-10 business days of receiving the returned product.

  • Shipping charges are non-refundable.

 

Exchange Policy:

  • We offer an exchange policy for products that do not fit or are not suitable. If you wish to exchange a product, please contact our customer support team within 7 days of receiving the product.

  • To be eligible for an exchange, the product must be unused and in its original packaging with all tags attached.

  • Shipping charges for the exchange will be back to customer.

 

Note: We reserve the right to refuse a refund or exchange if the product returned does not meet our return policy requirements.

 

Thank you for choosing NjFashionStore. If you have any questions or concerns regarding our Cancellation and Refund Policy, please do not hesitate to contact our customer support team.

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Thank You. : ) 

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